Effective Date: [Insert Date]
Last Updated: [Insert Date]
Welcome to EpikStory ("EpikStory," "we," "our," or "us").
At EpikStory, we believe the moments that shape your life deserve to be protected with the highest level of care. Every memory, story, photograph, voice recording, and milestone entrusted to us represents something deeply personal. Protecting your privacy is therefore not simply a legal obligation—it is a fundamental part of our mission.
This Privacy Policy explains how EpikStory collects, uses, stores, protects, and shares your personal information when you use the EpikStory mobile application, our website, and any related services (collectively, the "Services").
We are committed to processing your personal information responsibly, transparently, and in accordance with applicable privacy and data protection laws, including, where applicable:
By using EpikStory, creating an account, accessing our Services, or otherwise providing information to us, you acknowledge that you have read and understood this Privacy Policy.
If you do not agree with this Privacy Policy, you should discontinue use of the Services.
EpikStory was created to preserve life's most meaningful moments—not to exploit them.
Unlike many digital services whose business models rely on extensive advertising or behavioural profiling, our purpose is to provide a secure, trusted, and long-term home for your personal memories.
Accordingly, we are guided by the following privacy principles:
This Privacy Policy applies to all personal information collected through:
This Privacy Policy does not apply to third-party websites, applications, or services that may be linked from EpikStory. We encourage you to review the privacy policies of those third parties before providing them with your information.
As EpikStory continues to evolve, we may introduce new features, technologies, integrations, and functionality designed to improve your experience.
Where those changes affect the way we process personal information, we will update this Privacy Policy accordingly and, where required by applicable law, provide appropriate notice or obtain your consent before processing your information in materially different ways.
We believe privacy policies should be understandable by everyone—not just lawyers.
If any part of this Privacy Policy is unclear, or if you have questions regarding how your personal information is collected, used, or protected, we encourage you to contact us. We are committed to responding openly and transparently.
For the purposes of this Privacy Policy, the following definitions apply:
Refers to EpikStory, its owners, affiliates, employees, authorised representatives, and any entity responsible for providing and operating the Services.
Refers collectively to the EpikStory mobile application, website, cloud platform, software, features, products, customer support, and any related services offered by EpikStory.
Refers to any individual who accesses, installs, registers for, or otherwise uses the Services.
Means any information that identifies, relates to, describes, or can reasonably be linked to an identifiable individual. Depending on applicable law, this may include your name, email address, device information, IP address, account details, location information, or other identifying data.
Refers to any information, media, or content that you voluntarily create, upload, record, store, organise, or share using EpikStory.
Memory Content may include, but is not limited to:
Memory Content is considered highly personal and receives enhanced privacy protections within our Services.
Refers to information provided when creating or maintaining an EpikStory account, including your name, email address, profile information, authentication credentials, subscription status, and account preferences.
Refers to technical information generated by your device while using the Services, including device model, operating system, application version, language settings, diagnostic information, crash reports, and similar technical data.
Refers to geographic information associated with a memory or your device.
Location data may include:
Location information is collected only where you choose to enable applicable permissions or manually associate locations with your memories.
Refers to voice recordings voluntarily created by you through the EpikStory voice recording feature.
Voice recordings may be processed to generate text transcriptions, improve transcription quality, provide search functionality, and enable other features that you choose to use.
Refers to trusted third-party service providers authorised by EpikStory to securely host, process, store, backup, or protect data on our behalf under contractual obligations requiring confidentiality, security, and compliance with applicable privacy laws.
These providers act solely on our instructions and do not obtain ownership of your Memory Content.
Refers to carefully selected third-party organisations that process personal information solely on behalf of EpikStory for specific operational purposes, including cloud hosting, customer support, payment processing, security monitoring, analytics, and communication services.
Authorised Data Processors are contractually required to implement appropriate technical and organisational safeguards and may only process information as instructed by EpikStory.
Refers collectively to all privacy, data protection, consumer protection, cybersecurity, and information security laws that apply to the processing of personal information under this Privacy Policy, including but not limited to:
Where referenced within the Services, "end-to-end encryption" refers to encryption technologies designed to protect data during transmission and, where implemented, ensure that only authorised parties are able to access the encrypted content.
The availability of end-to-end encryption may vary depending on specific features and functionality offered within the Services.
Words importing the singular include the plural and vice versa where the context requires.
Headings are included for convenience only and do not affect the interpretation of this Privacy Policy.
Where examples are provided throughout this Privacy Policy, they are illustrative only and are not intended to limit the scope of the applicable provision.
EpikStory is designed to help you preserve your life's most meaningful moments. To provide our Services securely, reliably, and efficiently, we collect certain categories of information depending on how you interact with the Services.
Some information is provided directly by you, while other information is collected automatically to ensure the proper operation, security, and continuous improvement of the Services.
We only collect information that is reasonably necessary to operate, maintain, secure, and improve EpikStory.
When you create an EpikStory account, we may collect information including:
This information enables us to create and maintain your account, authenticate your identity, provide customer support, and communicate important service updates.
The purpose of EpikStory is to preserve your memories.
Accordingly, you may choose to create, upload, record, or store various forms of Memory Content, including:
You remain responsible for the content you choose to create and store using the Services.
You may upload photographs and videos to preserve your memories.
Photos and videos may include metadata such as:
You may remove or edit this content at any time, subject to our retention policies described later in this Privacy Policy.
One of EpikStory's core features allows you to record memories using your voice.
When you choose to use this feature, we may collect:
Voice recording is entirely optional.
You remain in control of whether voice recordings are created, edited, stored, or deleted.
You may create People profiles to better organise your memories.
These profiles may include:
You should only upload information about other people where you have the legal right or appropriate consent to do so.
To enrich your memories, you may voluntarily associate memories with locations.
Examples include:
Location information is optional and may be edited or removed by you.
If you contact our support team, we may collect:
This information helps us respond to your enquiry and improve our Services.
When you use EpikStory, certain technical information is collected automatically to ensure security, reliability, and performance.
This may include:
We may collect information regarding how you interact with the Services, including:
This information helps us improve usability, identify bugs, and enhance the overall user experience.
For security purposes, our systems automatically generate logs that may include:
These logs help protect user accounts, investigate suspicious activity, detect fraud, and maintain platform security.
Depending on the features you choose to use, we may receive limited information from trusted third-party service providers.
Examples include:
The information received is limited to what is necessary to provide the requested service.
We do not receive unrestricted access to your personal information from third parties.
Some Memory Content may contain information that is considered sensitive under applicable privacy laws.
Examples include:
You choose whether to include such information within your memories.
Where required by applicable law, we will obtain your consent before processing certain categories of sensitive information.
Unless you voluntarily provide it, EpikStory does not intentionally collect:
If such information is inadvertently uploaded as part of your personal memories, it will be treated as Memory Content and protected in accordance with this Privacy Policy.
We believe privacy begins with restraint.
Accordingly, we strive to collect only the information reasonably necessary to provide our Services, protect your account, improve your experience, comply with applicable laws, and preserve the memories you choose to entrust to EpikStory.
EpikStory uses your information solely to provide, maintain, secure, and improve the Services you choose to use.
We process personal information only where we have a lawful basis to do so and only to the extent reasonably necessary for the purposes described in this Privacy Policy.
We do not sell your personal information to advertisers, data brokers, or unrelated third parties.
We use your information to operate and deliver the core functionality of EpikStory, including to:
Without processing this information, many core features of the Services would not function.
Where you choose to use EpikStory's voice recording features, we may process your voice recordings to:
Voice processing occurs only when you choose to record a memory.
You remain responsible for deciding what information you choose to record.
EpikStory is designed to help you preserve and rediscover your memories with ease.
Accordingly, we may use your information to:
These features are intended solely to improve your experience within your personal Life Archive.
Protecting your memories is one of our highest priorities.
Accordingly, we use information to:
Security monitoring helps safeguard both your account and the wider EpikStory platform.
We continually improve EpikStory based on how our users interact with the Services.
We may use technical and usage information to:
Where practical, information used for analytics is aggregated or de-identified.
We may use your information to communicate with you regarding:
Where permitted by law and with your consent where required, we may also send product updates, newsletters, promotional communications, or information about new features.
You may opt out of marketing communications at any time.
Please note that service-related communications cannot always be disabled, as they are necessary for the operation and security of your account.
We may process personal information where necessary to:
Where legally permitted, we will seek to limit the scope of any disclosure to what is reasonably necessary.
We may use technical information to:
Security improvements help ensure your memories remain protected over time.
Certain features within EpikStory may use artificial intelligence, machine learning, or automated technologies to assist in providing requested functionality.
Examples may include:
These technologies are used to provide or improve the Services you request.
Where applicable, human review may occur only when necessary for customer support, security investigations, legal compliance, or with your express permission.
EpikStory does not sell, rent, lease, or trade your personal information or Memory Content to third-party advertisers, marketing companies, or data brokers.
Your memories are not a product.
Our business is built around helping you preserve your life's most meaningful moments—not monetising them.
We do not use the content of your Memory Logs, photographs, videos, voice recordings, or personal journals to build advertising profiles or deliver targeted advertising based on the personal experiences you preserve within EpikStory.
Should our advertising practices change in the future, we will update this Privacy Policy and, where required by law, obtain your consent before processing your information for such purposes.
Where the GDPR or similar laws apply, we process your personal information based on one or more of the following legal grounds:
Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal of consent will not affect the lawfulness of processing carried out before the withdrawal.
One of EpikStory's core features allows you to effortlessly preserve memories by recording them using your voice.
This feature is entirely optional and is activated only when you choose to record a memory.
We believe your voice tells stories in ways words alone cannot. For that reason, we are committed to handling voice recordings with the highest standards of privacy, security, and transparency.
When you tap the Record button, EpikStory may collect and process:
Voice recording begins only after you explicitly initiate the recording.
EpikStory does not continuously monitor, record, or listen to your device.
To make your memories searchable and easier to organise, EpikStory may use artificial intelligence and speech recognition technologies to convert your recorded voice into written text.
Depending on the features you choose to use, this process may include:
The purpose of transcription is solely to provide the functionality you request and improve your experience within your personal Life Archive.
You remain in complete control of your recordings.
At any time, you may choose to:
You decide what information is preserved.
While EpikStory strives to provide accurate speech recognition, automated transcriptions may occasionally contain errors or omissions.
Factors affecting transcription accuracy may include:
We encourage users to review and edit transcriptions before permanently saving important memories.
Depending on your device, language, selected features, and available technologies, voice recordings may be processed using secure cloud-based speech recognition services or compatible on-device processing where supported.
Processing may involve trusted service providers acting solely on our behalf and under contractual obligations requiring confidentiality, security, and compliance with applicable privacy laws.
These providers are not permitted to use your recordings for their own independent commercial purposes except where necessary to deliver the transcription service requested by EpikStory and subject to applicable agreements and law.
After transcription, EpikStory may securely index your memory so that you can later search for it using information such as:
Search indexing exists solely to improve retrieval of your own memories.
Voice recordings are treated as highly personal information.
We implement administrative, technical, and organisational safeguards designed to protect voice recordings against:
Where supported, voice recordings are protected through encryption during transmission and while stored within our systems.
Access to voice data is restricted to authorised systems and personnel with a legitimate operational need, such as providing customer support, maintaining service integrity, or complying with legal obligations.
Voice recordings and their associated transcriptions remain associated with your account until:
Where feasible, deleted recordings are removed from active systems within a reasonable period. Backup copies may persist temporarily before being securely overwritten according to our retention schedules.
We do not use your private voice recordings to train public artificial intelligence models or make them available to other users.
Where we seek to improve our transcription services using customer data, we will do so only where permitted by applicable law and, where required, with your explicit consent or after applying appropriate anonymisation or de-identification techniques.
As a general rule, EpikStory personnel do not listen to your voice recordings.
Access to recordings may occur only in limited circumstances where reasonably necessary, including:
Any such access is subject to appropriate internal controls and confidentiality obligations.
Your voice carries memories that may never be spoken again.
We recognise the trust you place in EpikStory when preserving those moments, and we are committed to handling every recording with care, respect, and industry-recognised security practices.
EpikStory exists to help you preserve the moments that matter most.
Everything you choose to create, upload, record, organise, or store within EpikStory—including your memories, photographs, videos, voice recordings, Life Chapters, Memory Albums, and related content—is collectively referred to as Memory Content.
We recognise that your Memory Content is deeply personal and often irreplaceable. We are committed to protecting it with appropriate technical, administrative, and organisational safeguards while giving you meaningful control over how it is managed.
Your memories belong to you.
EpikStory does not claim ownership of the Memory Content you create, upload, record, or store through the Services.
Subject to the limited rights necessary to operate and provide the Services, you retain all rights, title, and interests in your Memory Content.
Nothing in this Privacy Policy transfers ownership of your memories, photographs, videos, journal entries, or other personal content to EpikStory.
By uploading or creating Memory Content within EpikStory, you grant EpikStory a limited, non-exclusive, revocable licence to:
This licence exists solely for the purpose of operating and providing EpikStory.
It does not permit EpikStory to commercially exploit, publicly display, or sell your Memory Content.
You may upload photographs and videos to enrich your memories and preserve important moments.
Depending on your device and settings, uploaded media may include metadata such as:
You may edit or remove associated metadata where supported by the Services.
To improve your experience, EpikStory may organise your Memory Content using information you provide or features you enable.
This may include organising memories by:
These organisational features exist solely to help you preserve and rediscover your memories more easily.
To enable fast and meaningful search, EpikStory may create secure indexes of your Memory Content.
These indexes may allow you to search using information such as:
Search indexes are intended exclusively for your personal use within your account.
Certain features may allow you to voluntarily share selected Memory Content with others.
Examples may include:
You decide which memories, if any, you share.
Information you intentionally share with others may no longer be under the exclusive control of EpikStory once received by the recipient.
We encourage you to exercise discretion when sharing personal memories.
Many memories naturally contain highly personal information.
Examples include:
You choose what information you preserve within EpikStory.
Please avoid uploading content that you are not legally entitled to possess or share, or that violates applicable laws or the rights of others.
EpikStory is designed to preserve your memories as accurately as possible.
While we strive to maintain the integrity of your Memory Content, no digital storage system can guarantee absolute protection against every possible event, including unforeseen technical failures, cyber incidents, natural disasters, or force majeure events.
We encourage users to maintain personal backups of especially valuable content where appropriate.
As a private Life Archive, EpikStory generally does not monitor, review, or moderate the content of your personal memories.
However, we may access or review specific content where reasonably necessary to:
Any such access is limited to the extent reasonably necessary and is subject to strict confidentiality obligations.
You may delete individual memories, albums, photographs, videos, voice recordings, or your entire account at any time through the Services, subject to applicable technical limitations.
Following deletion:
Deleted content cannot always be recovered once permanent deletion has occurred.
Your memories represent your life's story.
Whether it is your child's first steps, your wedding day, a handwritten note from a loved one, or an ordinary afternoon that later becomes extraordinary, we understand that these moments are more than files—they are part of who you are.
Our role is not to own your story.
Our responsibility is to help you preserve it securely, respectfully, and with the care it deserves.
The security and long-term preservation of your memories are central to the design of EpikStory.
We implement a combination of technical, organisational, and administrative safeguards designed to protect your personal information against unauthorised access, disclosure, alteration, loss, misuse, or destruction.
While no system can guarantee absolute security, we continuously review and improve our security practices to maintain a high standard of protection appropriate to the nature of the information entrusted to us.
EpikStory stores and processes user data using trusted cloud infrastructure providers that are selected based on their reliability, security, availability, and compliance with internationally recognised security and privacy standards.
These providers operate under contractual obligations requiring them to:
Infrastructure providers act solely as authorised data processors and do not obtain ownership of your Memory Content.
We employ multiple layers of security designed to safeguard your information throughout its lifecycle.
Depending on the Services used, these safeguards may include:
Security measures are reviewed periodically and may evolve as technologies and industry practices change.
Access to personal information is strictly limited.
Only authorised personnel, contractors, or service providers with a legitimate business need may access specific categories of information, and only to the extent necessary to perform their responsibilities.
Access is governed by internal security policies, confidentiality obligations, and role-based permissions designed to minimise unnecessary exposure to personal information.
Where supported by the Services, EpikStory uses encryption technologies designed to protect information both while it is transmitted over networks and while stored within our systems.
Encryption helps reduce the risk of unauthorised interception or disclosure of information during communication and storage.
The specific encryption technologies we use may change over time as industry standards evolve.
To promote service continuity and protect against accidental loss of data, EpikStory maintains backup and recovery procedures designed to support business continuity and disaster recovery.
Backups are used solely for operational resilience, disaster recovery, and restoration of services where appropriate.
Backup systems are subject to security controls consistent with the sensitivity of the information they contain.
We are committed to maintaining a reliable and resilient platform.
Our systems are designed to promote high availability and minimise service interruptions through redundancy, monitoring, and operational safeguards.
However, temporary interruptions may occur due to:
We work to restore normal service as quickly as reasonably practicable.
To maintain a secure platform, we may conduct or commission appropriate security assessments, including:
These activities help us identify and reduce potential security risks.
Security is a shared responsibility.
You can help protect your account by:
You are responsible for maintaining the confidentiality of your account credentials.
Despite our security measures, no technology platform can guarantee absolute protection against every possible cybersecurity threat.
If we become aware of a security incident affecting your personal information, we will investigate the incident promptly and, where required by applicable law, notify affected users and relevant regulatory authorities within the legally required timeframes.
We will also take reasonable steps to minimise the impact of the incident and reduce the likelihood of recurrence.
Cybersecurity threats continue to evolve.
Accordingly, EpikStory regularly reviews, updates, and improves its security practices, technologies, operational procedures, and internal controls to maintain an appropriate level of protection for the information entrusted to us.
Our commitment to security is an ongoing process rather than a one-time implementation.
When you preserve your life's memories with EpikStory, you place your trust in us.
We recognise that trust must be earned every day.
For that reason, we are committed to implementing responsible security practices, continually improving our systems, and protecting your information with the same care and diligence we would expect for our own most meaningful memories.
EpikStory is designed to serve users around the world.
As a result, your personal information may be processed, stored, or transferred to countries other than the country in which you reside.
These transfers may occur where it is necessary to:
Where personal information is transferred internationally, we implement appropriate safeguards designed to ensure that your information continues to receive a level of protection consistent with applicable privacy laws.
Such safeguards may include:
Regardless of where your information is processed, EpikStory requires authorised service providers to maintain appropriate security, confidentiality, and privacy protections.
We retain personal information only for as long as reasonably necessary to provide the Services, fulfil the purposes described in this Privacy Policy, comply with applicable laws, resolve disputes, enforce our agreements, and protect the security and integrity of our platform.
Because EpikStory is a personal Life Archive, your Memory Content is generally retained for as long as you choose to maintain your account.
The duration of retention may vary depending on the type of information involved.
We retain your account information while your account remains active and for a reasonable period thereafter where necessary to comply with legal obligations, resolve disputes, prevent fraud, or enforce our agreements.
Your Memory Logs, photographs, videos, Life Chapters, Memory Albums, voice recordings, People collections, Timeline entries, and other personal memories remain associated with your account until you choose to delete them or permanently close your account.
Support communications may be retained for a reasonable period to improve customer service, investigate issues, comply with legal obligations, and maintain accurate business records.
Security logs, authentication records, diagnostic information, and system logs are retained only for as long as reasonably necessary for security, fraud prevention, system integrity, operational monitoring, and legal compliance.
Certain information may be retained for longer periods where required by applicable law, lawful governmental requests, court orders, tax regulations, accounting obligations, fraud prevention, or legitimate legal claims.
We believe you should remain in control of your personal information.
Accordingly, EpikStory provides tools that allow you to manage, edit, export, and delete your information.
You may choose to:
When you permanently delete your account, we will begin the process of removing your personal information from our active systems.
Deletion may include:
Some information may remain temporarily within encrypted backup systems until those backups are securely overwritten in accordance with our operational retention schedules.
Even after account deletion, we may retain limited information where reasonably necessary to:
Any retained information will continue to be protected in accordance with this Privacy Policy.
Once certain information has been permanently removed from our active systems and applicable backup retention periods have expired, it may no longer be possible to recover that information.
We encourage users to export or download any important memories before permanently deleting their account.
Where provided by applicable law, you may request a copy of your personal information in a commonly used electronic format.
Subject to technical feasibility and applicable legal requirements, this may include:
This allows you to retain a copy of your memories or transfer them to another service where technically feasible.
Your memories represent your personal history.
Whether you choose to preserve them for decades or decide to remove them from our Services, we believe that decision should remain yours.
We are committed to providing transparent retention practices, meaningful user control, and responsible handling of your personal information throughout its lifecycle.
EpikStory believes that your personal information belongs to you.
We are committed to providing you with meaningful control over your personal information and respecting your rights under applicable privacy and data protection laws.
Depending on your country or region of residence, you may have the following rights.
You have the right to request confirmation of whether we process your personal information.
Where applicable, you may also request access to the personal information we hold about you, including information regarding:
Subject to applicable law, we will provide your information in a commonly used electronic format.
You have the right to request correction of inaccurate or incomplete personal information.
Many account details and Memory Content can be updated directly within the EpikStory application.
Where self-service editing is unavailable, you may contact us for assistance.
Subject to applicable legal obligations, you may request deletion of your personal information.
You may also delete:
Certain information may be retained where required by law or necessary to protect legal rights, investigate fraud, maintain security, or comply with regulatory obligations.
Where processing is based on your consent, you may withdraw that consent at any time.
Examples include:
Withdrawal of consent does not affect the lawfulness of processing carried out before consent was withdrawn.
Where permitted by applicable law, you may request that we temporarily restrict certain processing activities while:
During periods of restricted processing, some features of the Services may become unavailable.
Where processing is based on our legitimate interests, you may object to that processing where permitted by law.
We will carefully consider your request and cease processing where required unless we demonstrate compelling legitimate grounds that override your interests, rights, and freedoms.
Where applicable, you have the right to receive a copy of your personal information in a structured, commonly used, and machine-readable format.
Where technically feasible, you may also request that your information be transferred to another service provider.
This right generally applies to information:
You may opt out of receiving promotional emails and marketing communications at any time by:
Please note that you will continue to receive essential service-related communications necessary for the operation and security of your account.
If you are a resident of California, you may have additional rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), including the right to:
EpikStory does not sell or share your personal information for cross-context behavioural advertising as those terms are defined under applicable California law.
If you reside within the European Economic Area, the United Kingdom, or Switzerland, you may have additional rights under applicable data protection laws, including the GDPR.
You also have the right to lodge a complaint with your local data protection authority if you believe your personal information has been processed unlawfully.
We encourage you to contact us first so we may attempt to resolve your concerns directly.
You may exercise your privacy rights by contacting us using the details provided at the end of this Privacy Policy.
To help protect your privacy and prevent unauthorised disclosure, we may request information necessary to verify your identity before processing certain requests.
We will respond within the timeframes required by applicable law.
Where permitted by law, requests that are manifestly unfounded, excessive, repetitive, or abusive may be declined or subject to a reasonable administrative fee.
EpikStory will not discriminate against you for exercising your lawful privacy rights.
Unless permitted by applicable law, exercising your privacy rights will not result in:
Certain requests, such as deletion of essential account information, may affect our ability to continue providing specific Services.
Before fulfilling requests involving sensitive personal information, we may ask you to verify your identity using reasonable methods designed to protect your account from unauthorised access.
If we cannot reasonably verify your identity, we may be unable to process certain requests until sufficient verification has been completed.
Privacy is not merely a legal requirement—it is one of the foundations upon which EpikStory is built.
We are committed to ensuring that you remain informed, empowered, and in control of your personal information throughout your relationship with our Services.
EpikStory is designed for individuals of all ages who wish to preserve their life's memories. However, we recognise the importance of protecting children's privacy and are committed to complying with applicable laws relating to children's personal information.
The Services are not intended to knowingly collect personal information from children in violation of applicable law.
Where parental or guardian consent is required by law, children should use the Services only with the involvement and permission of a parent or legal guardian.
If we become aware that we have collected personal information from a child without the legally required consent, we will take reasonable steps to investigate the matter and, where appropriate, delete the information or obtain the necessary consent.
Parents or legal guardians who believe their child has provided personal information to EpikStory without appropriate consent may contact us using the details provided at the end of this Privacy Policy.
When you visit the EpikStory website or use certain online services, we may use cookies and similar technologies to improve functionality, security, and user experience.
Cookies are small text files stored on your device that help websites recognise your browser and remember certain preferences.
Depending on how you use our website or Services, cookies may be used to:
Where required by applicable law, we will request your consent before placing non-essential cookies on your device.
You may configure your browser to refuse or remove cookies. Please note that disabling certain cookies may affect the functionality of portions of our website.
To operate and improve the Services, EpikStory works with carefully selected third-party service providers who perform services on our behalf.
These providers may assist with:
These providers are authorised to process personal information only to the extent necessary to perform services on behalf of EpikStory and are contractually required to protect personal information in accordance with applicable privacy and data protection laws.
We require our service providers to maintain appropriate technical and organisational safeguards and to process personal information solely in accordance with our documented instructions.
A current list of significant subprocessors may be made available upon request or published separately on our website.
Our Services may contain links to websites, products, or services operated by third parties.
This Privacy Policy applies only to EpikStory and does not govern the privacy practices of third-party websites or services.
We encourage you to review the privacy policies of any third-party services you access before providing personal information to them.
EpikStory is not responsible for the privacy practices, security measures, or content of third-party websites or services that are not owned or controlled by us.
We may update this Privacy Policy from time to time to reflect:
When material changes are made, we will update the "Last Updated" date at the beginning of this Privacy Policy.
Where required by applicable law, we may also notify users through the application, by email, or through other appropriate communication channels before the changes become effective.
Your continued use of the Services after the effective date of the updated Privacy Policy constitutes your acknowledgement of the revised Privacy Policy, except where additional consent is required by law.
If you have any questions, concerns, or requests regarding this Privacy Policy or the way EpikStory processes your personal information, please contact us.
Privacy & Data Protection
EpikStory
Email: privacy@epikstory.com
Support: support@epikstory.com
Website: https://epikstory.com
For requests relating to:
please contact our Privacy Team using the details above.
We aim to acknowledge privacy enquiries promptly and respond within the timeframes required by applicable law.
Every memory tells a story.
Some become family traditions. Others become treasured reminders of moments that can never be repeated.
When you choose to preserve those moments with EpikStory, you place your trust in us.
We do not take that responsibility lightly.
We are committed to protecting your personal information through responsible privacy practices, strong security measures, and a continued dedication to transparency, accountability, and respect for your rights.
Our goal is simple:
To provide a trusted place where your life's story can be preserved with confidence—for today, for tomorrow, and for the generations that follow.